Microsoft’s global computing slump hits Catalan hospitals

He error in Microsoft operating systems On a global scale it has also reached to Catalan hospitals. Minister of Telecommunications and Digital Transformation Mark Realp confirmed that they have registered “injuries of varying severity in hospitals in Catalonia“. As EL PERIÓDICO has learned, the medical centers affected are Guttmann Institute, He Terrassa Hospital, He Hospital Sant Joan de Déu (Esplug de Llobregat), He Granollers General Hospital, He Banque de Sang and Teixit, He Sanitary Sanitary Sant Joan de Déu – General Hospital And System of Emergency Medical Services (SEM). Some accelerators at the Catalan Institute of Oncology (ICO) and the Hospital de Terrassa, which are used in radiation oncology, were also affected. The management of these centers sent them messages first thing this morning.


Acting Minister of Health, Manel Balcells, explained today at a press conference at the clinic that “Fortunately, it has not affected healthcare.” and assured that by 12 noon all the accelerators would be working and by the afternoon “all the problems in the hospitals would be solved.” In addition, Realp reported this afternoon that emergency medical systems in 061, one of the hardest hit areas in Catalonia, were beginning to recover.

The incident that resulted Microsoft antivirus update failed, It affects the “vast majority” of computers in these entities, and Catalonia has increased the number of technicians to reduce the duration of the outage. The problem occurred today at around 11:30 in hospitals such as Terrassa. was “completely resolved” According to the newspaper’s sources, everything indicated that the issue would be resolved in the coming hours.

Influence in SEM

At this point, the incidents are confirmed in the hospital visitation schedule. However, one of the services hit hardest was SEM.in particular Emergency phone number 061 Salut Responwhich is already beginning to recover.


The System of Emergency Medicine (SEM) even asked citizens to use this channel and the number 112 only in “emergencies and health emergencies.” The goal was not to destroy the lines. when performing the necessary tasks to solve the problem as quickly as possible.

Despite this, the 061 emergency medical service telephone system They start to recover, As the Minister of Telecommunications and Digital Transformation reported, Mark Realp, around 12 o’clock. “We found temporary solution and we are gradually implementing it to restore all affected systems,” Realp told 3/24.

Realp sent “message of calm” to citizens, Given that a solution to the IT problem has already been found and is “currently being implemented”, it is not only the Catalan health system that is affected. British media also note that the computer failure has affected the National Health Service’s appointment system.

Also in Madrid

The computer problem is thus affecting Madrid hospitals. “The difficulties have begun around six in the morning, Since tests could not be ordered online, the intranet could not be used, and patient records could not be updated, processes were slowed down considerably and it was finally decided to make more manual and verbal processes to move work forward,” as explained by a doctor at a private center who wished to remain anonymous. “First of all, it was about stay longer first thing in the morning, at consultations; until they explained to us how to solve it. Everything that is computerized took a little longer than usual,” the doctor emphasizes.

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