Steam changes refund policy for Early Access games

Steam has changed its Steam refund policy, making a small but significant change.

This change was originally made to prevent users from taking advantage of the “early access” offered by some games to play for more than two hours and also later request a refund, given that until now this time was not counted towards the two hours. hours marked as a trial period to request a refund.

According to Valve, “game time accumulated during Advanced Access now counts towards the Steam refund window,” whereby a refund can be requested within fourteen days of purchase if less than two hours are played in each game.

The digital distribution platform’s new rules specifically state that “when you purchase a game on Steam before the release date, a two-hour play limit will apply for refunds (excluding beta testing), but “there will be no fourteen-day refund period in effect.’ will begin before the release date.”

“For example, if you purchase a game that is in Early Access or Extended Access, any play time will count toward the two-hour refund limit. If you pre-purchase a game that is unplayable prior to its release date, you may request a refund at any time prior to said game’s release, and the standard fourteen day or two hour refund period will apply on the game’s release date.”