Amazon is already solving yellow screen problems Kindle Colorsoft | Gadgets | Smartlife

Amazon recently introduced its first e-book reader with a color screen. A product that offers a unique experience and the truth is that Kindle Colorsoft looks very good. But some users have found an issue with the screen of this device. Are you hurt? Well, you should know that Amazon will replace your reader without any problem.

To put yourself in a situation, some users have encountered an issue with their Amazon Kindle Colorsoft screen. As they point out, An annoying, colorless yellow bar appears at the bottom of the screen.

What to do if you have a problem with a yellow line on your Amazon Kindle Colorsoft screen

A very annoying problem on a visual level, but it received an excellent response from Amazon: on the one hand, it confirmed to The Verge that I will replace all faulty units. In addition, the company is already working on a number of adjustments so that the next Amazon Kindle Colorsoft will not have this problem on the screen.

” “We take the quality of our products very seriously.”Amazon spokeswoman Jill Tornifoglio wrote in an email to The Verge. “ Customers who notice this (yellow bar) can contact our customer service team for a replacement or refund, and we will make the necessary changes to ensure that new devices do not experience this issue in the future.”

So, if you own an Amazon Kindle Colorsoft, know that Amazon offers you two options:You may continue to use your color eBook reader until you receive a replacement or request a refund.

Please note that the new Amazon Kindle Colorsoft may take some time to arrive as Amazon investigates the cause of this issue that is causing the yellow bar to appear at the bottom. But it must be said that Amazon’s attitude was ten.

And we must take into account that Amazon Kindle Colorsoft has been a strong seller, so shipments are a bit delayed.

. But sooner or later they will solve the problem. So, if you have already purchased a device and are having problems with the screen of your Kindle Colorsoft Contact Amazon to request a replacement for your device.