Cybercriminals impersonate Movistar to defraud their customers

Operators are one of the main hooks used by cybercriminals to scam users. They impersonate brands such as Movistar, Vodafone, Orange, Lowi, Digi and others through calls, SMS or emails in order to obtain our personal or banking data. Many people believe the lies of scammers. For this reason, it is advisable to become familiar with the tactics that are commonly used to avoid falling into the trap.

Telecom brands are realizing that they are ideal bait for cybercriminals. This is why they usually try to protect their customers by informing them of new scams that they become aware of. One of the methods, which Movistar explained on their X (formerly Twitter) account, is to obtain your personal information under the pretext that they are going to change your router. The company notes that scammers are impersonating you, but they can also do so as others. fiber optic suppliers

Movistar router change scam

As Movistar Spain explains via vishing about this. This type of scam refers to phishing or identity theft using voice. By this they mean that the scams are carried out through phone calls.

It must be clarified that although the operator has not detected that this is being done via email or SMS, this does not mean that there cannot be similar fraudulent activities that are sent through these communication channels. Movistar did not want to provide any phone number so that we would be prepared for any call from a stranger.

On the other side of the line they claim that they are from Movistar (or any other operator) and say that they are going to change the router, don’t believe us. As the caption in post X suggests, this is a cyber scam aimed at obtaining your miMovistar passwords. In a comment on a post on Elon Musk’s social network, another user clarified that this is a scam that has been going on for quite some time: “I’ve been getting this call for two or three months now.”

Anxiety! A new vishing campaign has discovered that it is impersonating Movistar🚨

If you receive a call from an unknown number asking you to change your router, do not believe them, they are trying to find out your miMovistar passwords.

#DigitalSecurity

November 5, 2024 • 1 p.m.

What to do if you receive a call?

If you get a call from your carrier, they should already have your information. Therefore, any purported call from Movistar in which they ask for your first name, last name, email address, account number, password or other details should immediately raise your suspicions. However, they may find an excuse for you to end up providing your information. Now that you know that they are posing as employees of Movistar (and possibly other operators) to steal your credentials through deception, you already know that You must not give any information.

In case they call you, you must hang up immediately and block the number immediately. Currently, it is difficult to know when you can and when you cannot pick up the phone if the subscriber is not added to the phone book. There are many criminals who take advantage of phone scams. For this reason, it’s best to activate a spam alert on your mobile phone and, if possible, look for numbers on pages like ListaSpam.com before responding.