Mobile phone network failure in Denmark causes disruption and impacts emergency services

COPENHAGEN (AP) — One of Denmark’s largest mobile phone networks suffered a serious outage Thursday, preventing people from contacting emergency services, forcing at least one hospital to reduce non-critical medical care. were forced to move, and security services would patrol the streets in some areas. People who need help.

The network provider, TDC Net, said in a news release issued Thursday afternoon that the problems were likely caused by an update made in the last 24 hours and that they had no reason to think that the outage could have been caused by cyber attacks.

On the same Thursday, TDC later indicated that its operations had returned to normal and that it was already investigating the cause of the interruption.

Trains and buses were also delayed in many parts of the country due to signal problems, leading to chaos at stations and many people stranded in trains, Danish media reported.

The Cybersecurity Centre, which is Denmark’s national cybersecurity authority and part of the Danish Defense Intelligence Service, could not confirm whether the two incidents were related.

TDC Net said late Thursday that it had implemented a solution that allows customers to make calls despite reduced sound quality. The company urged customers who need to call Europe’s emergency number 112 to remove the SIM card from their phone before making the call.

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This story was translated from English by an AP editor with the help of a generative artificial intelligence tool.