Movistar warns its customers about router change scams. Here’s how it works

He “vishing” or telephone scamis a fraudulent method designed to obtain your personal or financial information throughfake phone calls. These scammers often pose as employees of well-known companies or banks, warning you about rate changes or offering seemingly irresistible offers to convince you to share sensitive information. This practice has evolved and in many cases presented by “double ringer scam”a tactic by which cybercriminals gain access to your online accounts using security codes sent via SMS.

As Movistar reports on its corporate blog, the process usually begins with the first call, when the scammer poses as a representative of your company: We will inform you about the tariff increase or change in conditions. Sometimes the call comes from a supposed competing company offering a better deal. In any case, the goal is for you to accept the “offer” and provide security code which gives them access to your accounts.

How does the double call scam work?

https://twitter.com/movistar_es/status/1853769470017479164?ref_src=twsrc%5Etfw” rel=”noopener nofollow” target=”_blank

In the case of a new scam that pretends to be Movistar, the user is informed about the router change (however, the operator does not specify the reasons). According to the operator, the goal will be to obtain their miMovistar passwords.

The double ring method is especially effective. After the first call the scammer asks access code for your account

created by SMS. The second time you call it, it asks for this code, and if you fall into the trap, you give it direct access to your digital account.

This type of scam This is not limited to telephone operatorsalso happens with suppliers of companies or banks and even streaming platforms. The Guardia Civil has already warned of these risks and advised caution when receiving suspicious calls.

To protect yourself from this type of scam, it is important to remember that legitimate companies, including operators, required by law to report any changes under a written contract with at least 30 days notice.

Therefore, any urgent notification via call should arouse suspicion. Also, if you receive an SMS with a security code that you didn’t request, it’s best to ignore it and securely verify your account.

Make sure you understand other types of scams such as phishing and smishing, which They also use deceptive methods

to access your personal information. And remember that prevention is key: any SMS message with a passcode you didn’t request should be an immediate warning sign.

You can follow Andro4all on Facebook, WhatsApp, Twitter (X) or visit our Telegram channel for the latest technology news.