WhatsApp glitch prevents you from sending videos: here’s how you can solve it

Target update whatsapp very regularly, both to add new features and improve the user experience, but it may also happen that one of them breaks something that previously worked correctly. This is what happened to some WhatsApp usersafter installing beta update 2.24.9.33 for Android which resulted in an unexpected issue affecting video submission.

The main feature of interest in this update was favorite contactsnew filter added to All, Unread and Groups above the list of chats, which is designed to make managing conversations easier. But in the end, this was not the main novelty.

According to the WABetainfo portal, numerous users have reported a malfunction that occurs when trying to send a video, both in individual and group chat, or if you want to upload a video to status. In these cases, the application displays the following message: “This video cannot be sent. Choose another one and try again”

This framework limits the “critical bug” to beta, although Hataka notes that affects all types of users

. According to this media outlet, the problem occurs due to a glitch in the process of converting videos for sending and occurs randomly.

A possible solution is Make a WhatsApp backup to free up storage space used by the app.. This option is available in Android settings, under Applications > WhatsApp. After this action you will only have restore backup to restore the contents and get the app working normally again.

Fortunately, following WABetainfo’s public appeal to Meta to resolve this incident this Saturday, WhatsApp almost immediately released a patch to fix the bug.

. If you encounter a problem, you just need to update to the version 2.24.10.3 from Google Play so your WhatsApp can send videos smoothly again.