Many users return Apple Vision Pro glasses due to dizziness.
Manzana He wants the Vision Pro, his first mixed reality glasses, to be the same thing for the company as the first iPhone was in the future. However, it appears that many early buyers of the headset, which has been available in the US for a few days now, aren’t entirely sold on the experience it offers. According to various media outlets such as The Verge, the number of customers who now say they have returned glasses or are planning to do so is increasing.
Apple is offering users 14 days to return their products after purchasing them, and the period to refund the $3,500 paid for the Vision Pro if purchased on launch day ends in the US this Friday.
According to customer comments on social media, one of the main problems with the headset, besides its price, is that it apparently causes dizziness and headaches. An ongoing problem in the field of virtual reality, which in the past has already affected other companies that dare to release equipment with such characteristics, such as Meta or PlayStation.
Customers also complain that it is difficult to use, the weight of the device also makes it somewhat uncomfortable, and there are even those who complain that it could cause vision problems or red eyes. Exactly, Mark ZuckerbergThe CEO of Meta, the company behind the world’s most popular glasses, Quest, shared a video on Instagram in which he noted that his visor is more comfortable, much more affordable and useful for users than the Vision Pro.
“They bought them to take pictures.”
Be that as it may, without a doubt, the high price of the product can also be an important factor in returns. Because $35,000 is not small money. And not in the USA. And in most cases, to keep a device with these specifications, you have to be clear that you’re going to get the most out of it. It doesn’t matter how much of an Apple fan you are. It is also likely that many purchases were simply the result of curiosity or even simple “posturing.”
“A lot of people bought the Vision Pro to take pictures and return them. “These are people who want to attract attention,” Edgar Martin-Blas, chief executive of virtual reality company Virtual Voyagers, who has been using Apple glasses in his business for several days, explains to ABC.
The CEO notes that the apple brand’s viewer program is “very good”: “It’s not something you want to return. “People in the sector are excited about the product and are looking forward to what’s to come in the coming years.” Martin-Blas also notes that the glasses provide the best clarity and “do not cause dizziness.”